NOELLE ROX VIDEO WORKOUTS
FAQ - Frequently Asked Questions
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First it is assumed you have PURCHASED the 1 day pass. Once you have done that - it will send you to a thank you page where full instructions, including the meeting number and registration links will be. Below is a general guide to how you join, but without the meeting number that you receive after payment, you can’t go straight to the class and register.
We use the Zoom webinar platform which requires you to REGISTER for the specific class this week you wish to attend. Once you have paid, the link to REGISTER will be made available.
To ATTEND the class, please follow the link below on the DAY you want to attend, and connect at least 15 minutes ahead of time, as classes run Monday through Friday starting at 9:00am on the dot.
TO JOIN A CLASS -
STEP 1. Go here - https://zoom.us/join
STEP 2. Select Join a Meeting (upper right side)
STEP 3. Once you have paid you will be shown a meeting ID that you can insert on this step
In addition - you will need to download the Zoom app for your computer, tablet, or smartphone.
Once you purchase - the replay link will be revealed to you, and every day when the email reminders and follow up emails are sent to you - the link will be in there as well.
At this time that isn't an option. The system doesn't have the ability to track days people attend. The good news is you have full access to all the replays of that week with a 5 day pass. If you are unsure what days you want to attend, then you are best to buy the 1 day pass.
Yes, that is in the plans - however as we still are putting a lot of effort into the setup of the technology, we will keep it at this, until I have the energy to add more classes. As a part of this community, you'll be the first to know when that is happening.
This means if you purchased a single class, a 5 day pass, or a month long pass - when the price goes up for these options, if you continue to purchase that option without a break, you will continue to get that 'older' price - even though the rates have gone up.
This is getting grandfathered into a pricing structure, providing you continue to participate or be a member.
You will select the 1 month option on the class selection page. Because the system operates on a 5 day schedule - once the week is over you will be sent the link to register for the next week. This will continue for 4 weeks.
If you aren't getting notified - one of 2 things is going on. You may have paid - and then when sent to the thank you page - you didn't click on the registration page to get your personal link that you use - and that triggers the email reminders.
The second issue is it could be in your junk or spam folder. Please go there and look for something from Pilates or Zoom - the online class platform we are using.
Still have problems, call us and we'll get you access back to the thank you page or send you the link directly.
The classes are at 9am PST at this time, and perhaps more times will occur in the future. The good news is, if you can't attend live, and you purchase the 5 day or 1 month pass - then you can enjoy the on-demand replays any time you want at your convenience.
This is such an exciting piece we are in the process of building. What the membership option will be is monthly access to ANY of the trainings that occurred - ever. Whatever is in their - you will get access to.
This may also include at some point different replays for beginner, intermediate and advanced classes.
It will also include focused trainings, and bonus videos.
For purchasers of the 1 month live classes, you will get a month of free access to the membership system as well. This is our added bonus to you in appreciation of your commitment and support.